1. Information We Collect

Thick Richards may collect information you provide directly to us, including:

• Name.
• Billing and shipping address.
• Email address.
• Telephone number.
• Account information.
• Order and transaction information.
• Selected FFL information.
• Communications with customer service.
• Information necessary to prevent fraud or comply with applicable law.

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, referring URLs, cookies, and similar usage information.

2. How We Use Information

We may use personal information to:

• Process and fulfill orders.
• Process payments.
• Arrange lawful firearm transfers.
• Communicate with customers and receiving FFLs.
• Provide customer support.
• Maintain transaction records.
• Detect and prevent fraud.
• Secure and operate our website.
• Comply with legal and regulatory obligations.
• Send marketing communications when permitted by law and your preferences.
• Improve our products, website, and customer experience.

3. Payment Information

Payment transactions may be processed by third-party payment processors.

Thick Richards does not necessarily receive or store complete payment-card information when payment is processed through a third-party provider.

Payment processors maintain their own privacy and security practices.

4. Firearm Transaction Information

Firearm purchases may require information to be exchanged with receiving FFLs, distributors, manufacturers, law-enforcement or regulatory authorities, or other parties when necessary to complete a lawful transaction or comply with legal obligations.

Firearm records required to be maintained by an FFL are retained and handled in accordance with applicable federal and state recordkeeping requirements.

5. Information Sharing

We may share information with service providers and third parties that help us operate our business, including:

• Payment processors.
• Shipping carriers.
• Website and ecommerce providers.
• Fraud-prevention and security providers.
• Receiving FFLs.
• Distributors and fulfillment partners.
• Accounting and professional-service providers.
• Government or regulatory authorities when legally required.

We do not sell personal information for money as part of our ordinary business operations.

If our data practices change, we may update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

6. Cookies and Analytics

Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, analyze website usage, prevent fraud, and support advertising or marketing.

Your browser may allow you to restrict or delete cookies. Disabling certain cookies may affect website functionality.

7. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

No online system can guarantee absolute security, and customers should protect their passwords and account credentials.

8. Privacy Rights

Depending on where you live and which privacy laws apply to Thick Richards, you may have rights concerning your personal information, including rights to access, correct, delete, or obtain a copy of certain personal information and, where applicable, opt out of certain data uses.

Requests may be submitted using the contact information provided on our website.

We may need to verify your identity before completing a privacy request.

9. Children’s Privacy

This website is intended for adults and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

Firearms and other age-restricted products will not be sold or transferred to individuals who do not satisfy applicable legal age requirements.

10. Privacy Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.